- Easy booking terms are only available if you have no overdue debts to Drunken Elephant Mara at the time of booking.
- To qualify, the applicable booking must be fully paid at the time of the cancellation request.
- Only new bookings will qualify foreasy booking terms, meaning that all payments for the booking must have been received after 1st February 2022, and confirmation documents must confirm the applicability of this policy.
- A “Traveller” is a paid participant on the booking whose name and passport information have been provided to Drunken Elephant Mara at the time of final payment.
- Please note that neither Drunken Elephant Mara nor any of its associated companies will be responsible for any VAT or government taxes incurred by 6ou or the Traveller as a result of a refund.
- Cancellations must be made in writing to Drunken Elephant Mara and are effective from the date we receive written notification. You must submit the necessary documentary proof to Drunken Elephant Mara to substantiate the claim for Easy Booking Terms.